Return policy

Returns, Changes and Cancellations: Cancellations of and changes to orders for Products, and returns of Products by Buyer, will be subject to the policies, and change and cancellation fees, of the Supplier. Upon the request of Buyer, Pharma Alliance Group will use best efforts to inform the Buyer of the return, change, and cancellation policies of a particular Supplier or to direct Buyer to the source of such information. In addition, Pharma Alliance Group will use best efforts to facilitate communication between the Supplier and the Buyer with respect to returns, changes and cancellations. Buyer agrees to pay all charges resulting from such changes, cancellations, and returns, including, without limitation, storage and shipment costs, costs of producing non-standard materials, costs of purchasing non-returnable materials, cancellation or change fees imposed by the Supplier, and any other cost resulting from cancellations, changes or returns permitted by the Supplier. All returns must be accompanied by a RMA (Return Material Authorization) number issued by Pharma Alliance Group.